Privacy Policy

Who we are

Our website address is:
https://terramoda.shop/

Data Controller

The controller responsible for data processing on this website is:

Company Name: Dayal Exim Solutions
Address: Flat No. C-13, KH No. 1151/3, Prop No. 1065, CW No. 7 Road/Street: 0 Locality/Sub Locality: Mehrauli City/Town/Village: New Delhi District: South Delhi
Email: support@terramoda.shop
Phone: +91-9582250961

Data Collection on Our Website

a) Server Log Files

The hosting provider automatically collects:

Browser type and version
Operating system
Referrer URL
IP address (anonymized)
Date and time of request

Purpose: Website security and stability
Legal basis: Art. 6(1)(f) GDPR

b) Contact Form / Email

If you contact us, your data will be stored to process your request.

Legal basis: Art. 6(1)(b) GDPR

c) Cookies

Our website uses cookies.
Cookies are used only after your consent via the cookie banner.

Legal basis: Art. 6(1)(a) GDPR & §25 TTDSG

d) Analytics & Tracking (if applicable)

Tools used:

Google Analytics: Yes / No
Meta Pixel: Yes / No

Data is processed only with your consent.

Hosting

Hosted by:
Godaddy

Your Rights

You have the right to:

Access your data (Art. 15 GDPR)
Rectification (Art. 16 GDPR)
Deletion (Art. 17 GDPR)
Restriction (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Objection (Art. 21 GDPR)

Contact Supervisory Authority

You have the right to lodge a complaint with the relevant data protection authority.

Comments

When visitors leave comments on our website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (also called a hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/

After your comment is approved, your profile picture (if available) may be visible to the public in the context of your comment.

Media

If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images published on the site.

Cookies

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies will remain for one year.

If you visit our login page, we will set a temporary cookie to check whether your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close your browser.

When you log in, we set cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. Logging out of your account removes these cookies.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and only indicates the post ID of the article you edited. It expires after one day.

Embedded content from other websites

Articles on this website may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves in the same way as if you had visited the external website directly.

These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you are logged in to their platform.

Who we share your data with

If you request a password reset, your IP address may be included in the password reset email for security purposes.

We do not sell, trade, or rent users’ personal identification information to others.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This helps us recognize and automatically approve follow-up comments instead of holding them for moderation.

For users who register on our website (if applicable), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time (except for their username). Website administrators can also view and edit this information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided.

You can also request that we erase any personal data we hold about you. This does not include data we are required to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service to protect the website from malicious or spam activity.

WooCommerce & E-commerce Data

What we collect and store

When you place an order or create an account on our website, we collect personal information necessary to process your purchase and provide our services. This may include:

Name
Billing address
Shipping address
Email address
Phone number
Payment method details (processed securely by third-party payment gateways)
Order details such as products purchased, order value, and transaction history

We collect this information to:

Process and fulfill orders
Communicate with you about your order
Provide customer support
Comply with legal and accounting requirements

Payments

We accept payments through secure third-party payment gateways. When processing payments, some of your data may be passed to these payment providers, including information required to process or support the payment, such as the purchase total and billing information.

We do not store your full payment card details on our servers.

Payment providers have their own privacy policies governing how they use your data.

Customer accounts

If you create an account on our website, we store the personal information you provide in your user profile. You can view, edit, or delete your personal information at any time (except your username). Website administrators can also view and edit this information for order management and support purposes.

How long we retain your data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

Order information: retained for legal, tax, and accounting obligations
Customer accounts: retained as long as the account remains active
Inactive accounts: may be deleted after a reasonable period

Who on our team has access

Members of our team may have access to the information you provide in order to help fulfill orders, process refunds, and provide customer support. This includes administrators, shop managers, and customer support staff.

Shipping & logistics

We share necessary customer information (such as name, address, and phone number) with shipping and logistics providers solely for the purpose of delivering your order.